Job Requirements:

• Graduate of any 4-yr course
• Female
• Preferably with fast food store/food kiosk/restaurant experience
• Willing to be assigned in any Shrimpylicious outlet (NCR)
• Has an idea in Food Handling-Honest, hardworking, and with pleasing personality
• Can work with minimum supervision and willing to work on extended mall hours

Job Summary

Play a key role in selling Microgenesis Business Systems products and services to capture the needs of MBS market to meet the target set by the management.

II. Essential Job Function

• Prospect and qualify leads to properly position MBS products to ensure that customer’s needs are appropriately serve.
• Conduct regular visits to explore opportunities, establish, maintain and develop relationship with the customer.
• To sell solution & volume products to small and medium business (MBS) market to increase sales revenue and profit.
• Build and manage business pipeline to ensure customer’s business continuity to hit goals for sales revenue and gross profit contribution
• Manage customer’s expectations as best value for support such as competitive price, delivery, and meet customer satisfaction
• Coordinate with stakeholders (Accounting, Purchasing, TSC Manager, TSC Coordinator, Technical Engineers, HR, BDM, Logistics & Assembly) to ensure smooth working relationship and meet the customer’s satisfaction
• Prepare and review sales funnel reports in preparation for sales meeting.
• Attend trainings and seminars to develop the skill set needed
• Help & assist marketing events of MBS.

• Generates Sales Leads whilst ensuring that these are viable prospects by using all available means, and strategies and by following guidelines and procedures established in the operating manual.
• Coordinates and conducts Sales Calls on mutually-agreed dates and times with Key Decision Makers of Prospects.
• Sends Official Sales Proposals to Prospects within determined timeframes and executes sound strategies to obtain confirmation of such, enabling the achievement of set sales / revenue targets.
• Performs other duties assigned from time to time.

We are looking for an experienced Customer Service Officer/Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

 

Customer Service Responsibilities:

·         Improving customer service experience, create engaged customers and facilitate organic growth

·         Taking ownership of customers issues and following problems through to resolution

·         Setting a clear mission and deploying strategies focused towards that mission

·         Develop service procedures, policies and standards

·         Keep accurate records and document customer service actions and discussions

·         Analyze statistics and compile accurate reports

·         Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

·   &nbs