If you have experience in identifying and building long-term relationships with target audiences, we’d like to meet you.

Ultimately, you will act as our brand’s voice to impress our customers and attract new clients.

 

Job brief

We are looking for a Marketing Communications Specialist to manage our online and offline communication with clients and increase brand awareness.

Marketing Communications Specialist responsibilities include creating a media plan via social media sites, distributing promotional material, responding to customers’ queries and comments on social media and networking during marketing events.

 

Responsibilities

·         Promote our products and services during events- online and offline

·         Coordinate the design of promotional material and distribute in online and offline channels

·         Advertise products/services on various media

·         Plan interviews and press conferences

·         Produce marketing copy for our website and social media

·         Craft and send regular newsletters with company updates

·         Track ROI for marketing campaigns

We are looking for a Corporate Trainer with Sales Prowess to design and deliver educational programs for our corporate and sales teams.

Sales Trainer responsibilities include conducting actual training, skills gap analyses, preparing learning material and evaluating results after each training session.

For this role, you will work closely with our salespeople to identify challenges they face on-the-job and recommend ways to increase productivity.

Ultimately, you will help increase the overall performance of our sales teams and ensure they have the skills to achieve their goals.

Responsibilities

§  Conduct training and skills gap analyses to identify areas of improvement

§  Design training curricula within time and budget constraints

§  Produce physical and digital educational material (e.g. videos and case studies)

§  Onboard new entrepreneur members

§  Coordinate individual and team performance review sessions to discuss strengths and weaknesses

§  Monitor sales objectives and results

§  Collect feedback from trainees and managers about training courses

§  Report on impact of training programs (e.g. sales achieved)

§  Liaise with external trainers or industry professionals and organize seminars

§  Maintain updated records of training material, curricula and costs

 

QUALIFICATIONS

§  Proven work experience as a Corporate or Sales Trainer or similar role

§  Experience in a sales position is a plus

We are looking for an experienced Customer Service Officer/Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

 

Customer Service Responsibilities:

·         Improving customer service experience, create engaged customers and facilitate organic growth

·         Taking ownership of customers issues and following problems through to resolution

·         Setting a clear mission and deploying strategies focused towards that mission

·         Develop service procedures, policies and standards

·         Keep accurate records and document customer service actions and discussions

·         Analyze statistics and compile accurate reports

·         Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

·   &nbs

We are looking for the right individual who will be responsible for significant contributions to new product introductions while defining, developing and executing product line strategy for assigned products/services. The ideal candidate will become a subject matter expert of assigned product lines, developing new product ideas based on thorough market analysis, customer feedback and an entrepreneurial & innovative spirit. The role is responsible for leading development and meeting revenue and gross margin objectives throughout the product lifecycle, from concept ideation through SKU rationalization.

Duties and Responsibilities

• Identifies and assesses opportunities for innovation or entrance into new vertical or horizontal markets
• Has a thorough understanding of industry trends and market needs/opportunities through extensive market research, including: online competitive analysis, off-site trendspotting, web research, customer feedback, competitive analysis, trade show attendance, etc.
• Uses market, product and customer knowledge to identify new product/service opportunities and changes/enhancements to current product line
• Aligns product offerings with vertical market and sales segments
• Monitors & develops assigned product lines at each stage in their life cycle
• Develops and drives product strategy consistent with company goals and objectives
• Defines and communicates new product features to cross-functional teams, including documentation & support materials for product additions and changes