WHY APPLY FOR THIS POSITION?

■ Competitive salary package

■ Fixed scheduled and weekends off

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

JOB OBJECTIVE

The Design Team Lead will be directly responsible for the quality, creativity, delivery as well as client and team satisfaction.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Manage a team of graphic designers.

• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.

• Accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.

• Manage the team’s workload to ensure deadlines and target turnaround times are met.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY WITH US?

• 100% Back office 
• Real work-life balance 
• Fixed day shift and weekends off ⠀⠀⠀
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

We are looking for a LEAD RESEARCHER with a keen eye for detail to join our growing team!

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Perform different types of research to produce leads using multiple channels.
• Send out initial, follow up and reply emails to leads using a set of guides.
• Completely and accurately encode information and logs all related interactions in the CRM.
• Perform other back office tasks related to research.⠀⠀⠀⠀⠀⠀⠀⠀

WHY APPLY FOR THIS POSITION?

■ 100% non-voice

■ Competitive salary package

■ Fixed night shift and weekends off

■ Real work-life balance

Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.

• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.

• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

 WHY APPLY WITH US?

■ Represent one of the top leading brands in PH

■ Day shift & local account

■ Fixed work schedule

■ Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.

• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.

• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.

• Coordinate with several branches and departments to resolve customer concerns and/or requests.

• Ensure pending concerns are attended to in a timely manner.

WHY APPLY WITH US?

■ Represent one of the top leading brands in PH

■ Day shift & local account

■ Fixed work schedule

■ Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.

• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.

• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.

• Coordinate with several branches and departments to resolve customer concerns and/or requests.

• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY FOR THIS POSITION?

■ Competitive salary package

■ Fixed night shift and weekends off

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

Transec is seeking for an experienced Data Analyst! This individual will be crucial in standardizing, analyzing, and migrating data sets from multiple sources.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.

• Manipulate received data to be properly imported into the company’s database.

• Create custom fields inside the company database based on data received to ensure data can be properly imported.

• Identify any received data that cannot be imported.

WHY APPLY WITH US?

■ 100% Back office 

■ Real work-life balance 

■ Fixed day shift and weekends off ⠀⠀⠀

■ Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

We are looking for a LEAD RESEARCHER with a keen eye for detail to join our growing team!

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Perform different types of research to produce leads using multiple channels.

• Send out initial, follow up and reply emails to leads using a set of guides.

• Completely and accurately encode information and logs all related interactions in the CRM.

• Perform other back office tasks related to research.

WHY APPLY WITH US?

■ Fixed night shift and consecutive offs

■ Real work-life balance

■ Great working environment with tight-knit team

JOB OBJECTIVE

To assist in the resolution of bugs/errors identified in the platform. To work directly with Product and QA departments in the testing of new features and builds.

ESSENTIAL JOB FUNCTIONS

• Utilize a proprietary software to perform back end testing of reported issues.

• Testing of new product builds as both a front end and back end user.

• Document system bugs and glitches.

• Communicate directly with QA supervisor and Product Team.

WHY APPLY FOR THIS POSITION?

■ 100% non-voice

■ Competitive salary package

■ Fixed night shift and weekends off

■ Real work-life balance

Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.

• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.

• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

WHY APPLY WITH US?

■ Represent one of the top leading brands in PH

■ Day shift & local account

■ Fixed work schedule

■ Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.

• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.

• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.

• Coordinate with several branches and departments to resolve customer concerns and/or requests.

• Ensure pending concerns are attended to in a timely manner.

WHY APPLY FOR THIS POSITION?

■ Competitive salary package

■ Fixed scheduled and weekends off

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

JOB OBJECTIVE

The Design Team Lead will be directly responsible for the quality, creativity, delivery as well as client and team satisfaction.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Manage a team of graphic designers.

• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.

• Accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.

• Manage the team’s workload to ensure deadlines and target turnaround times are met.

WHY APPLY FOR THIS POSITION?

■ Competitive salary package

■ Fixed night shift and weekends off

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

Transec is seeking for an experienced Data Analyst! This individual will be crucial in standardizing, analyzing, and migrating data sets from multiple sources.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.

• Manipulate received data to be properly imported into the company’s database.

• Create custom fields inside the company database based on data received to ensure data can be properly imported.

• Identify any received data that cannot be imported.

WHY APPLY WITH US?

■ Fixed night shift and consecutive offs

■ Real work-life balance

■ Great working environment with tight-knit team

JOB OBJECTIVE

To assist in the resolution of bugs/errors identified in the platform. To work directly with Product and QA departments in the testing of new features and builds.

ESSENTIAL JOB FUNCTIONS

• Utilize a proprietary software to perform back end testing of reported issues.

• Testing of new product builds as both a front end and back end user.

• Document system bugs and glitches.

• Communicate directly with QA supervisor and Product Team.

WHY APPLY FOR THIS POSITION?

■ 100% non-voice

■ Competitive salary package

■ Fixed night shift and weekends off

■ Real work-life balance

Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.

• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.

• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

WHY APPLY FOR THIS POSITION?

■ Competitive salary package

■ Fixed scheduled and weekends off

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

JOB OBJECTIVE

The Design Team Lead will be directly responsible for the quality, creativity, delivery as well as client and team satisfaction.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Manage a team of graphic designers.

• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.

• Accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.

• Manage the team’s workload to ensure deadlines and target turnaround times are met.

WHY APPLY FOR THIS POSITION?

■ Temporary work from home

■ Competitive salary package 

■ Fixed schedule and consecutive rest days 

■ Real work-life balance

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

JOB OBJECTIVE

The Design Team Lead will be directly responsible for the quality, creativity, delivery as well as client and team satisfaction.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

ESSENTIAL JOB FUNCTIONS

• Manage a team of graphic designers.

• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.

• Accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.

• Manage the team’s workload to ensure deadlines and target turnaround times are met.

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

WHY JOIN OUR TRANSEC TEAM?

• HMO with dependent & life insurance
• Fun & engaging company-sponsored events
• Great working environment with a tight-knit team

*NOTE: This is for a local account.*

JOB OBJECTIVE

To provide leadership, coaching, support, and guidance to a team of Customer Service Associates in exceeding performance metrics.

ESSENTIAL JOB FUNCTIONS

• Manage team performance by listening to recordings, utilizing the QA scorecard, providing coaching and feedback, counseling and mentoring, and delegating tasks whenever necessary. 
• Communicate to the team any new requirements, changes and/or updates regarding the account or company-related information.
• Manage workforce to meet the productivity goals and ensure the team's excellence.
• Supervise the team’s overall attendance and behavior to ensure compliance with our Employee Code of Conduct.
• Responsible for handling complaints and taking escalation calls to resolve customer concerns.
• Create and submit reports to the client.
• Train and conduct certification exams of new Customer Service Associates through the use of training materials provided. 

WHY JOIN OUR TRANSEC TEAM?

• HMO with dependent & life insurance
• Fun & engaging company-sponsored events
• Great working environment with a tight-knit team

*NOTE: This is for a local account.*

JOB OBJECTIVE

To provide leadership, coaching, support, and guidance to a team of Customer Service Associates in exceeding performance metrics.

ESSENTIAL JOB FUNCTIONS

• Manage team performance by listening to recordings, utilizing the QA scorecard, providing coaching and feedback, counselling and mentoring, and delegating tasks whenever necessary. 
• Communicate to the team any new requirements, changes and/or updates regarding the account or company-related information.
• Manage workforce to meet the productivity goals and ensure the team's excellence.
• Supervise the team’s overall attendance and behavior to ensure compliance with our Employee Code of Conduct.
• Responsible for handling complaints and taking escalation calls to resolve customer concerns.
• Create and submit reports to the client.
• Train and conduct certification exams of new Customer Service Associates through the use of training materials provided. 

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.

WHY APPLY?

• Competitive salary package
• Saturday and sunday rest day
• Real work – life balance
• Good working environment and tight-knit team

ESSENTIAL JOB FUNCTIONS

• Receive and identify different types of data sets.
• Manipulate received data to be properly imported into the company’s database.
• Create custom fields inside company database based on data received to ensure data can be properly imported.

WHY APPLY?

• Competitive salary package plus incentives
• Fixed-Weekends off
• 50% Non-voice and 50% voice work
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Pro-actively coordinate the onboarding process of auto claims.
•  Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
• Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
•  Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.

WHY APPLY?

• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS

• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

WHY APPLY WITH US?

• Represent one of the top leading brands in PH
• Day shift & local account
• Fixed work schedule
• Great working environment with tight-knit team

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

ESSENTIAL JOB FUNCTIONS

• Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner.

WHY APPLY?

• Competitive salary package
• Fixed weekends off
• Non-toxic working environment
• Tight-knit team

ESSENTIAL JOB FUNCTIONS

• Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
• Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
• Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
• Manage the team’s workload to ensure deadlines and target turnaround times are met.
• Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
• Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.