Technical Email Support (1 - 3 years)
Transec BPO Solutions, Inc.
(Customer Service) - Full-time
One Corporate Center, Meralco Ave, San Antonio, Pasig, Metro Manila, Philippines
HiddenJob posted on: 2020-04-15 (4 years ago)
Job Description
WHY APPLY FOR THIS POSITION?
■ 100% non-voice
■ Competitive salary package
■ Fixed night shift and weekends off
■ Real work-life balance
Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.
ESSENTIAL JOB FUNCTIONS
• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
Job Qualifications
SKILLS & QUALIFICATIONS
• Bachelors/College Degree in any field.
• Minimum of 1 year international BPO experience supporting a technical account.
• Required experience in handling an account using chat and/or email channels.
• Must have excellent writing skills in English and good speaking skills in English.
• Willing to work on night shift.
About Transec BPO Solutions, Inc.
Transec is a business process outsourcing company headquartered in the business district of Ortigas, Metro Manila. We specialize on high value small to medium sized businesses, both local and international. Our growing company has been lucky enough to work with a variety of clients through our outsourcing solutions in customer service, technical support, data entry and processing, quality assurance, and more back office functions.
Our strategies, talent workforce and company culture are nothing but flexible and agile. Having a core team with decades of combined experience in both the Philippine talent market and western business practices, we’ve become a seamless extension of many forward-thinking organizations.
Why Join Us?
At Transec, finding great people, simplifying processes and maximizing performance are some of the things we strive hard for. We rely on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork.
We have been fortunate enough to partner with a variety of industries providing our outsourcing services in customer service, technical support, data entry and processing, quality assurance, administrative support, graphic design, and more back office functions.
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⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Lowongan SMA/SMK/Setara (semua jurusan) PERTAMINA Bandar Lampung (1 - 2 years)
PT .PERTAMINA persero ₱ 3Bandar Lampung, Bandar Lampung City, Lampung, IndonesiaCustomer ServicePT Pertamina (Persero) kembali membuka Kesempatan kepada Putra-Putri Indonesia terbaik untuk bergabung dan berkembang bersama menjadi Karyawan PT Pertamina (Persero).
POSISI SEBAGAI BERIKUT
1.Kepala Produksi
2.Operator Produksi
3.Account Executive
4.Accounting & Finance
5.Administrasi
6.Manager
7.Manager Operasional
8.Asisten Manager
9.Management
10.Asisten Management
11.Sekertaris
12.Human Resource
13.Keuangan
14.Supervisior
15.Heathcare& Medical
16.IT(InformasiTeknologi)
17.IT/Progammer
18.Customer Service
19.CallCenter
20.Marketing & Sales
21.Statistika
22.Psikologi Dan Konseling
23.Hukum
24.Labotarium
25.SPG & SPB
26.Teknisi
27.Security
28.Drive
29.Teknik Industri
30.Teknik Sipil
31.Teknik Perminyakan
32.Teknik Mesin
33.Teknik Elektro
34.Teknik Pertambangan
35.Teknik Kimia
36.Teknik Lingkungan
FASILITAS
1.Jamsostek
2.Bonus bulanan
3.Penghasilan12.000.000 s/d 30.000.000/bulan
4.Uangmakan & transport 75.000 /hari
5.Ada jenjang karier± 1-3bulan[bm,spv,logistik,keuangan]
JAM KERJA
1.FullTime:SeninS/D Jum’at (08:00 S/D 16:00)
2.PartTime:Sabtu(08:00S/D 12:00)
3.HariMinggu/MerahLibur(NonShif/Lembur).
PERSYARATAN UMUN
1.Pria/wanita warga negara indonesia
2.Pendidikanminimal SMA/SMK/Setara (semua jurusan)
3.Sehat jasmani dan rohani
4.Pengalaman dalam bidangnya
5.Mempunyaikemampuan analisa yang baik
6.Memilikikemampuan dan dapat berkomunikasi denganbaik
7.Teliti,disiplindan bertanggung jawab serta motivasi kerja tinggi
8.Dapat bekerja secara individu maupun dalam team
9.Bersedia ditempatkan di seluruh wilayah operasi PT. PERTAMINA (persero).
KELENGAKAPAN BERKAS LAMARAN
1.Suratlamaran dan daftar riwayat hidup
2.Potocopy ijazah / surat keterangan lulus dan transkrip nilai
3.Potocopy ktp,kk dan pas poto ukuran 4×6 (2 lembar)
4.Notelpon/hp dan alamat email yang valid
5.Kelengkapanberkas pendukung lainnya sepertisertifikat,skck,skbn dll.
• Bagi yang berminat dan memenuhi kriteria di atassilahkan
• Kirimkan lamaran dan CV lengkap via Email
• Email HRD PT. PERTAMINA (Persero)
• Email: pcc-pertamina@consultant.com
pcc-pertamina(at) consultant. com
TERIMA KASIH
