Customer Service Representative | US Account | Auto Claims Coordinator
Transec BPO Solutions, Inc.
(Customer Service) - Full-time
One Corporate Center, Meralco Ave, San Antonio, Pasig, Metro Manila, Philippines
HiddenJob posted on: 2020-03-04 (4 years ago)
Job Description
WHY APPLY?
- Competitive salary package plus incentives
- Fixed-Weekends off
- 50% Non-voice and 50% voice work
- Real work-life balance
ESSENTIAL JOB FUNCTIONS
- Pro-actively coordinate the onboarding process of auto claims.
- Act as a liaison by making outgoing calls and emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
- Monitor, call and email regarding pending supplements and revisions to meet and/or exceed cycle time.
- Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.
Job Qualifications
SKILLS & QUALIFICATIONS
- Has 2-3 years of experience in customer service; handling a US account.
- Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
- Good speaking and writing skills in English.
About Transec BPO Solutions, Inc.
Transec is a business process outsourcing company headquartered in the business district of Ortigas, Metro Manila. We specialize on high value small to medium sized businesses, both local and international. Our growing company has been lucky enough to work with a variety of clients through our outsourcing solutions in customer service, technical support, data entry and processing, quality assurance, and more back office functions.
Our strategies, talent workforce and company culture are nothing but flexible and agile. Having a core team with decades of combined experience in both the Philippine talent market and western business practices, we’ve become a seamless extension of many forward-thinking organizations.
Why Join Us?
At Transec, finding great people, simplifying processes and maximizing performance are some of the things we strive hard for. We rely on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork.
We have been fortunate enough to partner with a variety of industries providing our outsourcing services in customer service, technical support, data entry and processing, quality assurance, administrative support, graphic design, and more back office functions.
Related Jobs (5 posts)
Email & Chat Support (US Account) | Non-voice
Transec BPO Solutions, Inc. hiddenOne Corporate Center, Meralco Ave, San Antonio, Pasig, Metro Manila, PhilippinesCustomer ServiceWHY APPLY?
- Competitive salary package
- 100% Back office
- Fixed night shift and weekends off
- Real work-life balance
ESSENTIAL JOB FUNCTIONS
- Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
- Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Oversee the dedicated voicemail for concierge in order to process its incoming requests.
Customer Service | Local Account | Dayshift
Transec BPO Solutions, Inc. hiddenOne Corporate Center, Meralco Ave, San Antonio, Pasig, Metro Manila, PhilippinesCustomer ServiceWHY APPLY WITH US?
- Represent one of the top leading brands in PH
- Day shift & local account
- Fixed work schedule
- Great working environment with tight-knit team
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner.
Design Team Leader | Senior Graphic Artist | US Account
Transec BPO Solutions, Inc. hiddenOne Corporate Center, Meralco Ave, San Antonio, Pasig, Metro Manila, PhilippinesCustomer ServiceWHY APPLY?
- Competitive salary package
- Fixed weekends off
- Non-toxic working environment
- Tight-knit team
ESSENTIAL JOB FUNCTIONS
- Perform tasks and accomplish projects spanning from website modernization and support, marketing collaterals, presentation decks, brand initiatives and other visual communications.
- Collaborate with our account’s leadership team to help develop design processes that will deliver work to clients with quality and efficiency.
- Oversee team performance by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals.
- Manage the team’s workload to ensure deadlines and target turnaround times are met.
- Lead the creative side of brand and revenue projects; support our account’s business development team by providing creative inputs.
- Thought leadership on our public facing design aesthetic and how it relates to the account’s mission and values.
Staff Accounting-WASKITA KARYA Sorong (1 - 2 years)
PT WASKITA KARYA TBK ₱ 3Sorong, Sorong City, West Papua, IndonesiaCustomer ServicePT Waskita Karya (Persero) Tbk terus melakukan upaya terbaik, inovasi dan terobosan untuk menjalani proyek secara maksimal. Waskita Karya mendapat banyak kepercayaan untuk menangani proyek-proyek besar dan hal tersebut telah mendorong perusahaan BUMN ini untuk selalu menemukan metode pengembangan perusahaan dan strategi yang membuatnya menjadi perusahaan jasa konstruksi terkemuka.
Saat ini sedang dibuka lowongan Kerja BUMN PT Waskita Karya (Persero) Tbk 2021 untuk sejumlah posisi dengan persyaratan lengkap sebagai berikut.
-Kepala Produksi
-Manager Servise
-Staff Administrasi
-Staff Analis
-Staf Keuangan
-Staf Pelaksana Proyek
-Staf Komputer
-Staf Pajak
-Staf K3LM
-Perawat
-Staff Accounting
-Staf Pemasaran
-Staf Perencana & Pengendalian
-Staf Pegadaan Dan Logistik
-Sekretaris
-Customer Service
-Staf Senior
-Surveyor
-Audit Intern
-Manajer proyek
-Insinyur Kontrol Proyek Senior
-Manajer Legal
-Insinyur Kontruksi
-Human Capital Officer
-Manajer Pengembangan Bisnis
-Manajer Pengadaan Proyek
-Pemasaran Esklusif
-Mechanical Engineering
-Civil Engineering
-Engineering Manager
-Teknik Sipil
-Teknik Arsitektur
-Teknik Elektro
-Teknik Geologi
-Teknik Geodesi
-Teknik Lingkungan
-Teknik Mesin
Persyaratan :
-Pria / Wanita min 18-45 th
-Pendidikan SMA D3 S1 S2 semua jurusan
-Pengalaman dalam bidangnya
-Mempunyai kemampuan analisa yang baik
-Mampu mengoperasikan komputer dengan baik minimal microsoft office
-Memiliki kemampuan dan dapat berkomunikasi dengan baik
-Teliti, disiplin dan bertanggungjawab serta motivasi kerja tinggi
-Dapat bekerja secara individu maupun dalam team
Kelengakapan Berkas Lamaran :
-Surat lamaran dan Curriculum ( CV )
-Pasfhoto berwarna ukuran 3 x 4 cm sebanyak 2 lembar
-Foto Copy ijazah dan transkrip
-Foto Copy KTP
-Foto Copy Kartu Keluarga
Jika Berminat Silahkan Kirimkan Surat Dan Cv Lamaran Via Email
Email hrd-waskitakarya@email.com
hrd-waskitakarya(at) email. com
Kantor Pusat
PT. Waskita Karya (Persero) Tbk
Jl. MT Haryono Kav No 10 Cawang Jakarta Timur.
LOWONGAN KERJA PEGADAIAN (1 - 7 years)
PERUM PEGADAIAN ₱ 9KudusCustomer ServiceLowongan Kerja PT Pegadaian ( Persero ) Tbk 2022
Pegadaian merupakan salah satu perusahaa BUMN pemerintah republik Indonesia yang memiliki fokus usaha dalam bidang jasa penyaluran kredit kepada masyarakat atas dasar hukum gadai. PT Pegadaian (Persero) dalam setiap pelaksanaan kegiatan usahanya harus selalu berpedoman pada prinsip-prinsip Good Corporate Governance ( GCgan sistem reward and punishment yang dikembangkan oleh Perseroan bagi satuan kerja maupun individu Karyawan.
PT Pegadaian dalam rangka mendukung terwujudnya tujuan perusahaan yang telah ditetapkan, dengan demikian perusahaan telah ditetapkan visi dan misi perusahaan yang harus selalu dipelajari, dipahami, dihayati, dan dilaksanakan oleh seluruh insan Pegadaian untuk mencapai masa depan perusahaan yang lebih baik dalam melayani kebutuhan masyarakat Indonesia dalam bidanga gadai. Visi dan misi tersebut antara lain :
VISI
Sebagai solusi bisnis terpadu terutama berbasis gadai yang selalu menjadi market leader dan mikro berbasis fidusia selalu menjadi yang terbaik untuk masyarakat menengah kebawah.
MISI
Memberikan pembiayaan yang tercepat, termudah, aman dan selalu memberikan pembinaan terhadap usaha golongan menengah kebawah untuk mendorong pertumbuhan ekonomi.
Memastikan pemerataan pelayanan dan infrastruktur yang memberikan kemudahan dan kenyamanan di seluruh Pegadaian dalam mempersiapkan diri menjadi pemain regional dan tetap menjadi pilihan utama masyarakat.
Membantu Pemerintah dalam meningkatkan kesejahteraan masyarakat golongan menengah kebawah dan melaksanakan usaha lain dalam rangka optimalisasi sumber daya perusahaan.
POSISI YANG DIBUTUHKAN :
1. ADMINISTRASI
2. MARKETING
3. KASIR
4. ANALIS
5. AKUNTAN
6. HRD
7. SATPAM
8. DRIVER
9. ALL POSITION
Persyaratan Pencari Kerja :
1. Warga Negara Indonesia (WNI)
2. Pria / Wanita
3. Good Attitude
4. Pendidikan min. SMA , SMK , D1 , D2 , D3 dan S1,S2
5. Penampilan menarik
6. Punya skill komunikasi yang baik
7. Jujur dan Bertanggung Jawab
Cara Melamar :
Diharapkan bagi para pencari kerja yang berminat dengan lowongan kerja Pegadaian terbaru bulan ini dan merasa memenuhi seluruh kebutuhan yang dipersyaratkan Silahkan kirim lamaran anda via Email dibawah.
Email : perum_pegadaian@asia.com
Perhatian :
Bagi para pelamar kerja harap berkas yang anda upload memiliki kualitas yang baik ( jelas, tidak buram) dan pastikan email dan no.hp aktif serta dapat menerima pesan, karena proses panggilan test dilakukan melalui email atau sms. Terima kasih
