RESPONSIBILITIES

- Maintain after sales excellent customer service

- Conducts inbound and outbound calls for new and existing customers

- Reports issues raised by the customers

- Answer customers inquiries

- Will closely work with the operations

- Adheres to processes, meeting required, work standards, targets and objectives

Qualifications and Skills

- Candidate must possess at least a High School Diploma, Vocational Diploma/Short Course Certificate, Bachelor's/College Degree, any field

- Should have at least 1 year working experience in a BPO Company

- Excellent communication Skills in both written and verbal English

- Should be self driven and can work with minimal supervision

- Amenable to work at night

- Willing to work in Makati

- Should be able to start immediately

Benefits

* Basic salary - 18,000 - 23,000

* Allowances

* Attendance Incentive - 3,000

* HMO on regularization

* 15% night differential

Qualifications and Skills

• Candidates Must possess a Bachelor's/College Degree in any field

• Should have at least 1-3 years working experience in handling reports or in the related field for this position

• Must have strong Microsoft Word, PowerPoint and Excel Skills

• Ability to present complex information to various levels of organization

• Must have the ability to gather and organize large quantities of data and provide accurate analysis

• Excellent communication Skills in both written and verbal English

• Should be self-driven and can work with minimal supervision

• Amenable to work in Makati and on shifting schedule

• Should be able to start immediately

• 5 Full time position is Available

Responsibilities and Duties

• Provide all regular reporting to operations teams

• Responsible for client reporting, internal reporting and analysis of the reports.

• Maintain detailed reporting and documentation

• Produce ad hoc reports and trending data

• Communicate with and take directions from operation manager and team lead

• Maintain existing reports as well as monthly and yearly reports

• Reconcile each database and resolve discrepancies

• Communicate and coordinate the distribution of reports to customers

• Preparation of various operation reports

Benefits

• Basic Salary - 17k - 20k
• Transpo, Laundry, Food Allowance
• Attendance Incentive up to 3,000 (Monthly)
• 15% Night Differential
• Free food every payday

Grab this wonderful opportunity to work with an Australian account and showcase your customer service and technical skills.

 

Apply NOW if you can:

• Respond to incoming calls, email inquiries and support tickets promptly.
• Immediately respond to chat inquiries (General, Technical and Sales).
• Troubleshoot product issues and propose solutions on how they can be fixed.
• Recommend new/additional products to customers.
• Do web research.
• Perform other duties that the client and management may require.

• High degree of English proficiency, both verbal and written.
• Experience handling Australian account.
• Good listening and problem-solving skills.
• Proficiency in MS Office and other applications.
• Ability to learn fast, multi-task and effectively engage customers via email, chat and voice calls.
• Skills in delivering high-level customer satisfaction at all times.
• Positive attitude to handle pressures and maintain good vibes.

Qualifications and Skills

• Candidate must possess at least Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• At least 1 Year working experience similar to the position is a MUST.
• Preferably worked as Asst. Restaurant Manager, Management Trainee, and Team Leader specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent verbal and written communication skills.
• Goal oriented and has passion to learn more.
• Applicants must be willing to work either in: AYALA 30TH MALL
• WILLING TO START ASAP

Qualifications and Skills

• Candidate must possess at least Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• At least 3 Year working experience similar to the position is a MUST.
• Preferably worked as Asst. Restaurant Manager, Management Trainee, and Team Leader specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent verbal and written communication skills.
• Goal oriented and has passion to learn more.
• Applicants must be willing to work either in: TAGUIG
• WILLING TO START ASAP

Qualifications and Skills

• Candidate must possess at least Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• At least 1 Year working experience similar to the position is a MUST.
• Preferably worked as Asst. Restaurant Manager, Management Trainee, and Team Leader specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent verbal and written communication skills.
• Goal oriented and has passion to learn more.
• Applicants must be willing to work either in: SM FAIRVIEW
• WILLING TO START ASAP